Publishing Platforms Administrator

1.    Responsible for the operational functioning of the ILO’s publishing and asset management system, and the publishing job request platform, specifically, structure configuration, development and implementation, maintenance and administration. Ensure a high level of accuracy, quality, and efficiency throughout the workflow and data management. 
2.    Act as the focal point for the system providers. Plan and coordinate the implementation of improvements and modifications. Liaise with the system providers’ customer services on support and maintenance issues and on the scheduling and implementation of upgrades, updates and patches.  
3.    Provide technical advice, assistance and guidance for all system users, information technology professionals and system providers customer services team on all topics related to the application of the system.
4.    Coordinate, and oversee process metadata creation and publishing standards to improve ILO publishing metadata. Monitor and ensure quality of Organization-wide metadata in the publishing system, including digital asset management and metadata exchanges with all internal stakeholders, external audiences and partners. 
5.    Develop and maintain metadata exchange using publishing standards for distribution partnerships, for both print and digital products, with UN agencies, sales, distribution and publishing companies and other stakeholders.
6.    Liaise with ILO departments and units with a view to streamlining internal workflows and promoting automation and integration with digital publishing systems, both internal and external to the ILO.
7.    Plan and provide user training, including drafting of guidelines and standard operating procedures.
8.    Collect and analyse data to develop recommendations on improving dissemination of ILO published output. Produce and consolidate publishing production reports for management.
9.    Plan and implement projects pertaining to digital publishing systems customer support development.
10.    Perform other relevant duties as assigned.